Questions
Why is there so little to look at?
We stopped running four collections a year in 2023. Now we keep a core range in stock and add a piece when it is genuinely ready, which is usually about three things a year. If you enjoy a shop that always has something new, we are probably not it. What you get instead is the ability to replace a worn-out favourite with the same thing rather than its distant cousin.
Will it shrink?
A little. Everything is pre-shrunk, but that means most of the shrinkage has happened, not all of it. Expect up to one percent more, mostly in length. The Chore Jacket is unwashed denim and will move about three percent on its first cold wash, which we have allowed for in the size guide.
What size am I?
We cannot tell you from your height and weight and neither can anyone else honestly. Measure a garment you already own and like, flat, and compare it to our figures. If you can only match one number, match the chest.
Do you really repair things for free?
Yes, whatever the age of the garment and whether or not you have the receipt. Split seams, worn cuffs, small holes, lost buttons. Post it in with a note. Two weeks in normal months, longer in January. Details on the care and repairs page.
Is the cotton actually organic?
Certified organic, audited annually. What certification does not tell you much about is water use, which is the part of cotton farming we find hardest to get straight answers on. We also do not have full visibility of the farms, because organic cotton is aggregated at the gin. That is normal across the industry and it is still a gap. We wrote it up honestly rather than imply we had solved it.
Why is the beanie not cotton, and not Portuguese?
Because lambswool does a job cotton cannot at the top of a cold morning, and the Scottish mill that knits it has been working at that gauge for longer than we have existed. It is the one exception in the range and we are not going to pretend otherwise.
Do you offer exchanges?
We refund rather than exchange, because holding stock against an exchange means a garment sits unsold for a fortnight. Send it back, take the refund, and order the right size. It is one extra step and it keeps things in stock for everybody else.
Will you make it in other colours?
Sometimes, slowly. Garment-dyeing in small runs means each colour is a commitment of fabric and mill time. If there is something you want, email us. We do read it, and two of the current colours exist because enough people asked.
Can I visit?
The Leeds unit is a stockroom with a kettle, not a shop, but if you are passing and want to try something for size, email ahead and we will make sure somebody is in.